Terms of service
Terms of Service
Welcome to Holly Trade! By accessing or purchasing from our website, you agree to comply with and be bound by the following terms and conditions. Please read these Terms of Service carefully before using our site or placing an order.
1. General Information
1.1 Ownership
This website is owned and operated by Holly Trade (“we,” “us,” “our”). All content on this site, including text, graphics, images, and product designs, is the property of Holly Trade or its respective content creators.
1.2 Use of the Site
By accessing our site, you confirm that you are at least 18 years of age, or, if you are under 18, you have the permission of a parent or guardian to use our site. You agree to use our site only for lawful purposes and in compliance with these Terms of Service.
2. Products and Orders
2.1 Product Information
We sell fan-made Kpop stickers designed by independent creators. While we aim to ensure product descriptions, images, and pricing are accurate, slight variations may occur due to the handmade nature of our products or display differences on your device.
2.2 Placing an Order
To place an order, simply follow the prompts on our site. Once you submit your order, it is considered final. You will receive an order confirmation via email. Please review your order carefully before submitting, as changes cannot be made once it is processed.
2.3 Order Acceptance
We reserve the right to refuse any order. This may happen if:
- The product is out of stock
- There is an error in product pricing or description
- We suspect fraudulent activity or violations of these Terms of Service
2.4 Product Availability
Product availability is subject to change without notice. We make every effort to fulfill your order, but in the event a product becomes unavailable after your order is placed, we will notify you and offer a replacement or cancellation.
3. Pricing and Payments
3.1 Pricing
All prices are listed in USD and are subject to change at any time without notice. Prices do not include shipping fees, which are calculated during checkout and displayed to you before completing the purchase.
3.2 Payments
We accept Credit/Debit Cards, PayPal, etc. By submitting your payment information, you authorize us to charge the applicable payment method for your purchase. We do not store your payment details, as all payments are processed through secure third-party payment gateways.
4. Shipping and Delivery
4.1 Shipping Information
We ship orders to all over the world. Shipping times vary depending on your location. Estimated delivery times are provided at checkout. Once an order is shipped, we are not responsible for any delays caused by couriers or customs.
4.2 Customs and Duties
For international orders, the customer is responsible for any customs duties, taxes, or additional fees required by their country’s customs authorities.
5. Return and Refund Policy
Please refer to our detailed Return and Refund Policy for information on returns, refunds, and handling of damaged or incorrect items.
6. Intellectual Property
6.1 Ownership of Content
All content on our website, including but not limited to text, images, graphics, logos, and product designs, is protected by intellectual property laws and is the property of Holly Trade or its creators. Unauthorized use, reproduction, or distribution of any content is strictly prohibited.
6.2 Fan-Made Products
The products sold on this site are fan-made and not officially licensed merchandise. All artwork and designs are original creations intended for fan enjoyment.
7. Limitation of Liability
To the fullest extent permitted by law, Holly Trade will not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of our site or products. This includes, but is not limited to, any loss of profits, data, or goodwill.
8. Privacy Policy
Your privacy is important to us. Please refer to our Privacy Policy to understand how we collect, use, and protect your personal information.
9. Changes to Terms of Service
We reserve the right to update or modify these Terms of Service at any time without prior notice. Any changes will be effective immediately upon posting on our website. Your continued use of the site after any changes are posted constitutes your acceptance of the revised terms.
10. Governing Law
These Terms of Service are governed by and construed in accordance with the laws of Canada, without regard to its conflict of law provisions.
11. Contact Information
If you have any questions about these Terms of Service, please contact us at hellohollytrade@gmail.com